Frequently Asked Questions
Everything you need to know about our premium food products and delivery.
How do you ensure the freshness of my order during shipping?
At 138 Foods, Inc., we use insulated packaging and temperature-controlled shipping methods for perishable items to ensure your products arrive in peak condition.
What is your return policy for food products?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a full refund or replacement.
Are your products organic or non-GMO?
We prioritize high-quality sourcing; many of our products are non-GMO and organic. Please refer to the specific product descriptions and labels for detailed ingredient information.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your items sooner.
Do you offer international shipping?
Currently, 138 Foods, Inc. ships within the continental United States. We are working on expanding our logistics to serve international customers in the near future.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.